Trying your bot in the playground
Talk to your own bot as if you were a customer, before any customer does.
The playground puts you on the customer's side of the conversation. You type what a lead would type; your bot answers exactly as it would answer them.
It runs the real pipeline, not a demo. The same intake engine, the same questions, the same qualification rules, the same matching. That is the entire value of it — what you see is what your customer gets.
There is also a public version at /try, which anyone can use without signing in. It is the same page running the same engine, but against sample data for a chosen industry rather than against your workspace: your questions, your records and your rules are not in it. Use it to show somebody what the product does; use this one to check what yours does.
What is switched off
Only the outside world:
- Nothing is sent over any channel. You do not need a connected channel to use the playground.
- No notifications are sent to your team.
- No follow-up messages are scheduled.
- The conversation does not count as a lead against your plan.
What is not switched off
AI replies are real model calls, and they count towards your plan's AI message allowance. The bot is genuinely thinking about what you typed; there is no cached script to give you instead. Long exploratory sessions spend the same allowance real conversations do (Plans, limits and meters).
Playground leads never pollute your numbers
Simulated leads are excluded from every figure on the analytics screens — volume, the funnel, outcomes, and every "average days to" measure. That last one matters more than it sounds: a playground lead is qualified in about ninety seconds, and counting them would drag your average time-to-qualify towards zero and quietly make your reporting useless.
They are also excluded from the "can I still switch template" check, so trying your bot never costs you that option.
One conversation each
Every team member gets their own playground conversation. Two people can test at the same time without colliding, and neither can reach the other's — the conversation belongs to whoever started it.
Start a new one whenever you want a clean slate; the previous one is archived rather than deleted.
What to try
- Answer normally. Confirm the questions are the ones you meant to ask.
- Answer badly. Reply "it depends" to a required question and watch what the bot does — this is how you find a question that needs a prompt hint.
- Be a lead you would reject. Confirm your qualification rules actually fire, and read the message the customer would receive. It goes out in your name.
- Finish it. Check the matches at the end are the records you would have picked yourself.
Every one of those is a configuration change you would otherwise have discovered from a real customer.
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